Last updated: September 20, 2026
This Privacy Policy explains how Gravity Wave LLC collects, uses and protects information when you visit our website or contact us about services in Jacksonville, Florida.
Information we collect
We may collect information you voluntarily provide when you contact us by phone, text message, WhatsApp or email. This may include your name, telephone number, email address, service address, project details, photographs and scheduling preferences.
Our website hosting, security and analytics tools may automatically collect limited technical information, such as IP address, browser type, device information, referring pages and website activity. Cookies or similar technologies may be used to operate, protect and measure the website.
How we use information
- To respond to questions and prepare estimates.
- To schedule and provide requested services.
- To communicate about a project or appointment.
- To maintain website security and improve website performance.
- To comply with applicable legal obligations.
Sharing of information
Gravity Wave LLC does not sell or rent personal information. We may share information with service providers that help us operate our website, communications or business, only as reasonably necessary for those services. We may also disclose information when required by law or to protect our rights, customers or business.
Third-party services
Our website may link to third-party services such as WhatsApp, telephone, SMS or email providers. Those services have their own privacy practices, and information you send through them is also subject to their policies.
Data retention and security
We retain information only for as long as reasonably necessary for the purposes described above, business records and applicable legal obligations. We use reasonable safeguards to protect information, but no website or electronic transmission can be guaranteed completely secure.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your choices
You may contact us to ask about personal information you have provided or to request that we update or delete it, subject to applicable recordkeeping requirements.
Contact us
For privacy questions, contact Gravity Wave LLC at gravitywavellc@gmail.com or (904) 604-7383.
Changes to this policy
We may update this Privacy Policy when our practices or legal requirements change. The date above identifies the latest revision.